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UK's Drug & Alcohol Safety Experts

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ukbreathalysers
Personal Customer Testimonials
Feedback we've received from just some of our many happy customers

(unlike some sites, these are attributed comments from genuine customers - not just a list of anonymous or initialled "one liners"!)

Simon was of invaluable assistance in guiding me to the right product for my needs without giving lots of sales speak and jargon, excellent job!

 Regards,  Jane Mack RNMH

I rang three other companies as well as yours but not ONE answered the phone - all I got was an answering machine!  With you though I got straight through to Sam who was great - she explained the different models and what they could do without any jargon or techno-speak. I also felt she was giving me the truth when she explained how accurate I could expect them to be!   I got my new breathalyzer at 9am the next morning. Fantastic service and I've already told some of my friends about you!

Thanks again,  Mary Johnson   (any chance of a discount next time??!)

Your details were very good. I was able to place the order without any hiccups or rejections. Often I have to ring the supplier to find out why their system won£t accept my details which is extremely annoying.  In your case I am pleased to say everything went smoothly along £ so Thanks!

Regards, Mike Prior

I found your website easy to use.  I looked at a number of sites after a Google search.  Your site seemed to give a good comparison between the different machines available and also a fair amount of information about them.  It£s a subject I don£t have much technical knowledge on and the information was easy to understand.   I didn£t speak to anyone as there seemed to be enough info for me on the website. It appears to be a professionally designed site and gave confidence that it was reliable operation.

Mike Hammond
Hi.   I don't really know much about this sort of thing and wanted some advice before I decided what to buy. Lynne was a real help - great to deal with an internet company that actually employs real people for a change!

So easy to use your website.
So easy to use your purchasing procedure. (I gave up on 2 others) 

All together I am most impressed.

Michael Linney

Very easy and quick transaction. Website very user friendly.   Marion O'Hara

Website was excellent & easy to use. Seen adverts in Daily Telegraph some time ago - and saw the You Tube   recommendation

Overall impression - First rate!!!      Kind regards, Tim Penfold

A good website and got the order done quickly £.    Thanks, Neil.

I had no problems placing my order with you online and will continue to do so in future.   Kind regards   Stev

The customer service assistant (Suzannah) was very helpful and your calibration service was very quick.

Thanks £ will use you again next year (or in 6months if I remember)   Mrs Katie Richardson

Thanks for your e-mail.  I found your website easy to use and very helpful, that is why I decided to buy from you.  Overall I found the web site very good

regards Mrs Helene Chivers

I thought that your website was very easy to use with clear and straight forward product information too.  For me, this helped greatly to allow me to make a decision without spending too much time trying to sort out all the pro's and cons.     Regards,  Mike Johnson

Pleased to say the whole process was easily accomplished even by an inexperienced e-buyer such as myself.              C. Atkinson

I used your service because I found your web-site's explanations and the "Which breathalyzer" pages very helpful.  I found the website very user friendly.

Richard Elliott

I used your website on Tuesday and found it easy to use.  A friend had bought from you and recommended your site although I had also found you with google.  I didn't need to speak to anyone and so far have had no problems.  I have used the Royal Mail tracking service, from what I can see  I would expect to receive it today.

Liz Baldwin

Easy to use the website found on Google search - your website seems more professional and helpful than the others - Customer Service very helpful with my questions. Impressed so far! - would recommend to others    Ben Riddle

Many thanks for the breathalyzer, fast delivery and customer service much appreciated.  Website, great that you can go 'up a model' (or down) when selecting what you want to purchase, good variety of stock. Bought from UKBreathalysers as it was recommended on a VMCL course.

Communication by email was VERY fast an efficient -thanks  Would highly recommend to a friend, in fact my mums looking at buying one too!

Edward Packer

I have twice rung your dept re calibration and have been impressed with the clarity of answers and speedy response. Excellent. Thank you Suzannah!

Just to say £ an excellent and informative website £ very easy to order.    Ninian Carter

Found web site through the Goggle search engine. Ordered over the phone, the only reason was that I don't have web access myself.  Ordering over phone was ok and was met in a polite manner, also helpful

Regards Robert

After I had decided that I wanted a Breath kit as it is a safe thing to have, we all like to go out at the weekend and we then need to drive the next day, but when is it safe to do so, Like most people I can not afford to lose my licence, and should it mean that I have to stay at home or walk then that is what I will do, So how did I get to use your Company, a quick Google (Breath test) and I had many sites to look at but in the end your site looked to be one of the best, and it had information to hand, the price was about the same, but the big thing for me and the one that sold it, was I was able to place my order and pay by cheque.

Andrew Hutchings

My thoughts on the website were that it was very informative of each product. I also liked the layout and how you split it into different categories for different uses. It made it very simple to find what I was looking for and at a good price too.

I did not need to use the sales team so have no comments regarding them but I have received emails from the site and they came through quite quick compared to other online purchasing websites!

Cam Reilly

The website was really easy to use and I'd all of the information and FAQ's you provided. A model of clarity!   Regards    Tony Martin

I would like to say that I was very happy with the lady that dealt with me on the telephone, she was very helpful and couldn't do enough to help. the service was first class.    YoursJ Gardiner

The website was clear and easy to use with a wide range of stock. There was information on all products and then I was given further advice over the phone.Staff answering the phone were pleasant and helpful. My impression was of a friendly well run organisation. The fact that you put all the staff photos on the site makes the team seem more approachable and the service more personal.  Thanks,  Barbara Truro

I found using the site straightforward.  I found what I wanted via the photograph which was as described by my daughter.  Elizabeth Timson

The site was easy to use and seems much more balanced than some sites who seem to want to shift boxes as fast as possible. Andrew in particular was really helpful and obviously knows what he£s talking about £ such a change to actually speak to a person instead of a machine!

All in all a really professional outfit and I will definitely recommend you £  Alan Bates

Everything worked well - thank you.   Alan Taylor

I am not a whizkid with a computer but even i found the procedure very easy to use, unlike some companies i have used on the Internet.  Thanks, Alan Owen

Hello,in the way of feed back can I just say i was very happy with the lady that dealt with me on the telephone,  she was very helpful and couldn't do enough to help.  the service was first class.    Yours, J Gardiner

Hello. A very easy process, also the selection of the most suitable unit for my needs was made easy by using the comparison chart along with links to very informative FAQ pages.  I've been driving for 30 years and of that, 20 years commercially, and have felt the need of a 'safety net' just in case there's any lingering morning after problems.     Regards, Simon. H.

Very pleased with my purchase, I will find it very helpful and it is a good thing to stop drivers driving if they find out they are over the legal limit,

Thanks, Gary Webster

I found your websight easy to use, i came upon it through Google, when it was suggested by my Daughter that a breathalyzer

It would make a sensible christmas present, so for now i am trying the two that i am already in the process of buying, maybe in the future i could be sending for more.  Thank You,   Audrey Joseph

I have just purchased an Alcosense Elite from yourselves, together with a semi conductor service voucher and a semi conductor calibration for a CA2000 which I have owned for some 3 years.  All in all, I was very pleased with the service I have received from yourselves. 

Your service agent was very helpful and polite.  Regards,  Ian Finbow

Found the site through Google.  The site was easy to use and a good range of products is available    Julie Heskett

Good website and online ordering procedure.  Product arrived within delivery timescale many thanks. Alistair Todd, ACT Property Consulting

site was very easy to use you have a very wide range of breathalyzers to choose from and each was well explained and did not take to long for me to find what most suited my needs, a very good overall service

The reason Purchased from you was the price. we didn't want anything too expensive. It is going to be used to test my granddaughter who is depressed and must not drink alcohol.  The web site was easy to use.   Christine Shelley

Easy to navigate site with a good range of products and price ranges to match.  Curtis Jones

Website was the most user friendly out of every site I went into.  Good accurate information and hepful questions and answers to help me up my mind.

Thanks, Lorraine.